Privacy Policy

1. Information We Collect

wf66 collects several categories of personal information to provide, maintain, and improve our services. The data we collect includes:

1.1 Account Registration Information

When you create an account on wf66, we collect the following personal details:

• Full Name: Your legal name as it appears on your government-issued identification document (Indonesian National Identity Card / KTP Nasional);
• Date of Birth: To verify that you are at least 21 years of age, the minimum legal age requirement for using wf66;
• Residential Address: Your current home address, including street, city, postal code, and province within Indonesia;
• Email Address: For account communication, security alerts, promotional offers, and customer support;
• Phone Number: For account verification, two-factor authentication (2FA), and customer service contact;
• Username and Password: Your chosen login credentials, with passwords stored in encrypted form.

1.2 Identity Verification (KYC) Documents

To comply with international Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, wf66 requires you to submit the following identity verification documents:

• Government-Issued ID: A clear photo or scan of your Indonesian National Identity Card (KTP Nasional), showing your full name, date of birth, ID number, and photograph;
• Proof of Address: A recent utility bill, bank statement, or official government correspondence dated within the past 3 months, clearly showing your name and residential address;
• Selfie Verification: A photograph of you holding your KTP next to your face, taken in good lighting to confirm that you are the rightful account holder.

All KYC documents are stored securely on encrypted servers and are accessible only to authorized compliance personnel. We do not share your identification documents with third parties except where legally required (e.g., regulatory audits, court orders, anti-fraud investigations).

1.3 Financial and Transaction Data

wf66 collects financial information necessary to process deposits, withdrawals, and in-game transactions:

• Payment Method Details: Bank account numbers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) registered in your name;
• Transaction History: Records of all deposits, withdrawals, bets placed, winnings, losses, bonus claims, and account balance changes;
• Currency: All transactions are denominated in Indonesian Rupiah (IDR).

We do not store full credit card numbers or sensitive payment credentials. Payment processing is handled through secure third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard).

1.4 Gaming Activity and Behavioral Data

To enhance your experience, detect fraud, and ensure fair play, wf66 collects data about your gaming activity:

• Bet History: Details of all bets placed on sports betting (bandar bola), live casino, slots (slot gacor), togel, and sabung ayam (traditional rooster-fight wagering), including bet amounts, odds, outcomes, and timestamps;
• Session Data: Login times, logout times, session duration, games played, and in-session activity patterns;
• Responsible Gaming Interactions: Use of deposit limits, loss limits, session time limits, self-exclusion tools, and reality-check reminders;
• Customer Support Interactions: Chat logs, email correspondence, and phone call records with our support team.

1.5 Technical and Device Information

When you access wf66, our servers automatically collect technical data to ensure platform security and optimize performance:

• IP Address: Your device's Internet Protocol address, used to determine approximate geographic location and detect suspicious login attempts;
• Device Information: Device type (mobile, tablet, desktop), operating system (Android, iOS, Windows, macOS), browser type and version;
• Cookies and Tracking Technologies: Session cookies, persistent cookies, and local storage used to maintain login sessions, remember preferences, and analyze site usage (see Section 4 for more details);
• Referral Source: How you arrived at wf66 (direct visit, search engine, affiliate link, social media, etc.).

2. How We Use Your Information

wf66 uses the personal information we collect for the following purposes:

2.1 Account Management and Service Delivery

• Creating and maintaining your user account;
• Processing deposits, withdrawals, and in-game transactions;
• Delivering the gaming services you request, including sports betting, live casino, slots, togel, and sabung ayam;
• Managing your VIP tier status (Bronze, Silver, Gold, Platinum) and delivering tier-specific benefits (cashback, birthday bonuses, dedicated account managers);
• Communicating important account updates, security alerts, and transactional notifications.

2.2 Identity Verification and Fraud Prevention

• Verifying that you are at least 21 years of age;
• Confirming your identity through KYC document review to prevent identity theft, underage gambling, and account fraud;
• Detecting and preventing money laundering, bonus abuse, multiple account creation, collusion, and other prohibited activities;
• Monitoring login patterns, IP addresses, and device fingerprints to identify suspicious behavior;
• Complying with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations.

2.3 Platform Improvement and Personalization

• Analyzing user behavior to improve website functionality, game selection, and user interface design;
• Personalizing your experience by recommending games, promotions, and betting markets based on your preferences;
• Conducting internal research and statistical analysis to optimize platform performance and customer satisfaction;
• Testing new features, game integrations, and payment methods.

2.4 Marketing and Promotional Communications

• Sending promotional emails about new bonuses, VIP offers, seasonal campaigns (Indonesian Independence Day, Idul Fitri, Ramadhan, Chinese New Year), and game releases;
• Delivering targeted advertising based on your gaming preferences and activity history;
• Providing loyalty rewards, cashback offers, and exclusive VIP promotions.

You may opt out of marketing communications at any time by clicking the "Unsubscribe" link at the bottom of any promotional email or by contacting customer support at [email protected]. Please note that opting out of marketing emails does not affect transactional emails (deposit confirmations, withdrawal notifications, security alerts), which are necessary for account operation.

2.5 Legal Compliance and Regulatory Obligations

• Complying with international licensing requirements and regulatory audits;
• Responding to lawful requests from government authorities, law enforcement agencies, and courts;
• Enforcing our Terms and Conditions and investigating violations;
• Protecting the rights, property, and safety of wf66, our users, and the public.

3. How We Share Your Information

wf66 does not sell your personal information to third parties. However, we may share your data with the following categories of recipients under strict confidentiality agreements:

3.1 Service Providers and Business Partners

• Payment Processors: Third-party payment gateways that facilitate deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja);
• Game Providers: Licensed software studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) that power our slots, live casino, and other game offerings;
• Identity Verification Services: Specialized KYC/AML service providers that assist with document verification and anti-fraud screening;
• Cloud Hosting Providers: Secure data centers and cloud infrastructure providers that host wf66's servers and databases;
• Customer Support Tools: Live chat platforms and helpdesk software used to manage customer inquiries;
• Marketing and Analytics Partners: Email marketing platforms and analytics tools (used in aggregate, anonymized form) to measure campaign performance and user engagement.

3.2 Legal and Regulatory Authorities

We may disclose your personal information to government agencies, regulatory bodies, law enforcement, or courts when:

• Required by law, subpoena, court order, or legal process;
• Necessary to investigate suspected fraud, money laundering, or criminal activity;
• Needed to comply with licensing conditions or regulatory audits;
• Essential to protect the rights, property, or safety of wf66, our users, or the public.

3.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified via email of any such change in ownership, and the new entity will be bound by this Privacy Policy unless you consent to a revised policy.

4. Cookies and Tracking Technologies

wf66 uses cookies, web beacons, and similar tracking technologies to enhance your experience, maintain session continuity, and analyze site usage. A cookie is a small text file stored on your device by your web browser.

4.1 Types of Cookies We Use

• Essential Cookies: Required for basic site functionality, including login sessions, account authentication, and shopping cart persistence. These cannot be disabled without breaking core features.
• Performance Cookies: Collect anonymous data about how users navigate wf66 (page views, time on site, bounce rate) to help us optimize the platform.
• Functional Cookies: Remember your preferences (language, currency display, game filters) to provide a personalized experience.
• Marketing Cookies: Track your activity across sessions to deliver relevant advertisements and measure the effectiveness of promotional campaigns.

4.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can block or delete cookies, but doing so may impair site functionality (e.g., you may be logged out repeatedly or unable to access certain features). Consult your browser's help documentation for instructions on managing cookies.

5. Data Security

wf66 employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All data transmitted between your browser and wf66 servers is encrypted using Secure Socket Layer (SSL) technology;
• Encrypted Data Storage: Passwords, KYC documents, and sensitive financial data are stored in encrypted form on secure servers;
• Two-Factor Authentication (2FA): Optional 2FA adds an extra layer of security by requiring a verification code sent to your registered phone number or email;
• Regular Security Audits: wf66 undergoes periodic third-party security assessments and penetration testing to identify and address vulnerabilities;
• Restricted Access: Only authorized personnel with a legitimate business need can access your personal information, and all access is logged and monitored.

Despite our best efforts, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for notifying us immediately if you suspect unauthorized access to your account.

6. Data Retention

wf66 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory obligations:

• Active Accounts: While your account remains active, we retain all account data, transaction history, and gaming records;
• Closed Accounts: After voluntary account closure, we retain financial records and transaction logs for a minimum of 7 years to comply with AML regulations and to resolve any future disputes or audits;
• Inactive Accounts: Accounts with no login activity for 24 consecutive months may be classified as dormant. You will receive email notification before any data is archived or deleted;
• KYC Documents: Identity verification documents are retained for the lifetime of your account and for 7 years after closure.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal information wf66 holds about you;
• Right to Rectification: Request correction of inaccurate or incomplete personal data;
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements;
• Right to Restriction: Request that we limit the processing of your data in certain circumstances;
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format;
• Right to Object: Object to the processing of your data for marketing purposes or based on legitimate interests;
• Right to Withdraw Consent: Withdraw consent for data processing where consent is the legal basis (e.g., marketing emails).

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request." We will respond within 30 days.

8. International Data Transfers

wf66 operates internationally, and your personal information may be transferred to, stored in, and processed in countries outside Indonesia, including jurisdictions where data protection laws may differ. By using wf66, you consent to the transfer of your information to these locations. We ensure that all international data transfers comply with applicable data protection regulations and that adequate safeguards (such as standard contractual clauses) are in place.

9. Children's Privacy

wf66 strictly prohibits use by individuals under the age of 21. We do not knowingly collect personal information from minors. If we discover that a user is under 21, we will immediately close the account, void all bets, and return deposited funds to the verified source. If you are a parent or guardian and believe your child has accessed wf66, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

wf66 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. The "Last Updated" date at the top of this page indicates when the policy was last revised. We will notify you of material changes via email or prominent notice on the website. Continued use of wf66 after changes are posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way wf66 handles your personal information, please contact us:

• General Support: [email protected]
• Responsible Gaming: [email protected]
• Website: https://wf66.cam

Our customer support team is available 24/7 in Indonesian and English (WIB, WITA, WIT time zones) to assist with privacy-related inquiries.